Arrow Fees

We are confident that we can help you find a helper suitable for your family so we don't collect any up-front fees. You don't pay anything UNTIL you sign a contract to hire a helper. If we can't help you, we won't charge you one cent.

Arrow Fee Schedule

Our HK$3,500 agency fee is payable upon contract signing. Our complete services include: 

• Skype or phone interviews with applicants
• Preparation of all documents required by the Philippine Consulate (POEA) and the Hong Kong Immigration Department
• All processing and consular fees
• Physical exam - All helpers must pass a mandatory Philippine government-licensed exam before going to work abroad. The exam includes blood work-up, physical exam, STD/HIV screening, chest X-ray, stool/urine examination (a sample medical report is available for your reference). Before flying to Hong Kong, applicants will have a pregnancy test (blood not urine).
• One way ticket from the Philippines to Hong Kong ***
• Airport pick-up
• HK$200 pocket money (for first-time employers)
• Helper orientation and budget planning training
• Escorting them to apply for a HKID card, and pick up service on their behalf
• One night accommodation upon arrival
• Accompany new helpers to your home
• Regular follow-up calls for the first month to see how your new helper is settling in and to give additional training and coaching as necessary

*** Arrow budgets HK$1,000 for a one way air ticket from the Philippines. If ticket prices exceed HK$1,000, employers are asked to pay a surcharge or wait until a cheaper ticket can be purchased.

The Arrow agency fee does NOT include the Philippines Mandatory Insurance for OFWs - HK$1,116 for 2 years. This insurance fee is non-transferable and non-refundable, according to Philippine law. Please note this insurance does NOT replace the health insurance required by the Hong Kong Government.

Our Refund Policy: If your helper cannot come for any reason or if in either party decides to terminate the contract in the first 3 months, you are eligible for a 50% refund or a replacement for a nominal fee of HK$500. 

Our Replacement Policy: From the date of signing till completion of the 2 year contract, if for ANY reason you need to replace your helper, you are entitled to a one-time reduced replacement fee.

Payment Information

1. Please make checks payable to “TRUSTWORTHY PARTNERS LTD”
2. Direct Deposit/ transfer to BEA account 015-213-40-10975-6
3. Direct Deposit/ transfer to HSBC account 098-355001-001