“As an Arrow client, this is the first time I have attended an Employer Orientation session. Ms Kathy Lam has diligently spoken about some common and not so common rules and facts about keeping helpers.
Honestly, I have learnt a lot as there were certain common sense things that I was not aware about. She has explained all the not aware about. She has explained all the points very clearly and has been very encouraging in understanding my point of view. She has told me how to look at life from the point of view of a helper, and I hope I can learn and follow what has been told to me today.”
- Mrs Gunjan, attendee of Employer Orientation Class (in English)
How to coach, do evaluation with a new helper
New helpers' common concerns
Helpers' common problems & how to handle it
How to bulid a trust relationship with helpers
Common reasons for a helper to resign.