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Help Wanted

Arrow is looking for a customer care representative to serve our fantastic customers. If you're interested, please email your CV to Allan (allan@arrowes.hk)

Next Batch of Helpers

We are currently training a new batch of 18 ladies.  Call the office (2151-1125/26) if you would like to discuss your needs for a helper. Our next orientations will be Feb 20-24. 

Donate Your Old Laptop
Every Sunday we have computers available for Arrow ladies to contact their families. If you have an old laptop you're not using, why not donate to Jubilee Int'l Filipino Fellowship. Call Arrow and we'll arrange to pick it up.

FAQ > Arrow Service (4 entries)

Questions about Arrow fees, policies and service
Search the FAQ for entries containing:
  • How much does Arrow charge?
    Our agency fee is $3300, and covers everything you would expect, plus our exceptional service including: 1) Airport pick up. 2) overnight stay in our guest house 3) we ...
  • Do you have a refund policy?
    YES! Arrow has a generous refund policy. As far as I know, we are the only agency in Hong Kong that offers any kind of refund. The employer can choose either ...
  • Do you have a "replacement policy"? What if my helper doesn't fit my needs?
    We trust our customers. We know you don't want to replace your helper. We work hard to make every placement work, but if you need to replace your helper, we ...
  • What is "Arrow follow up"?
    Arrow follows up every placement. For the first 2-3 months, we call around every 10 days to see how you and your helper are doing? Our goal is to provide "holistic" ...