;)
FAQ > Arrow Service > Do you have a "replacement policy"? What if my helper doesn't fit my needs?
Search the FAQ for entries containing:
We trust our customers. We know you don't want to replace your helper. We work hard to make every placement work, but if you need to replace your helper, we want to work with you.
Replacement Policy (this offer is good for ONE replacement only).
• For the first six months of employment we will provide a free replacement.
• Six months to 1 year of employment we charge a minimum processing fee of $950.
• 1 year or more of employment Arrow will provide a replacement for $1150.
With your cooperation and support, we will also work to help your helper find a work situation better suited to her personality and abilities.
Last updated on November 4, 2010 by Allan Smith