FAQ > Hiring a helper > What happens in the Philippines while I am waiting for my helper's visa?
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While Arrow processes your documents in Hong Kong, our partner in the Philippines processes documents of your new employee. The first thing your helper does is undergo a thorough medical exam. They also complete a mandatory exam (TESDA), attend government run orientations (OWWA, PDOS), and have a criminal background check. Before boarding the plane for HK, all female applicants undergo a pregnancy test.