The Arrow Way

Here is how we help you find a good helper:

First, we take time to know YOU

In order to find the right person to serve you and your family, we listen carefully. Our goal is to understand your family's needs and expectations. 

Secondly we Screen and Train our Applicants

We don't make "blind placements". If we don't know an applicant or have a trustworthy reference for them, we won't recommend them to you.

We train every applicant. Our training is conducted in a licensed training institute in the Philippines. The management and staff love to host our training, because our applicants clean everything: air conditions, bathrooms, fans, wash windows and cars. In addition, they learn some basic Chinese cooking, are trained how to operate modern appliances, learn a little basic Cantonese, hear talks about adjusting to Hong Kong life and culture. We have added an intensive module on infant care, and every trainee is given a chance to practice what they learn. Local leaders and representatives from the Development Bank of the Philippines give them talks on how to protect their marriages and manage their finances. One of our trainees said "I'm so amazed, Arrow really cares about us." We train them well, because we want them to succeed and to serve you well.

Finally, We Follow up After Placement

For each placement we provide weekly follow-ups for the first month to ensure that major concerns and issues are addressed at the beginning. With your permission we call the helper to see how she is adjusting. Culture shock and lonliness are big struggles for Filipinos coming to Hong Kong for the first time. We know helpers who went to great expense and trouble to come to Hong Kong, and then, a few weeks later, suddenly quit and went home to the Philippines. They weren't prepared for culture shock and they didn't have an adequate support system to help them adjust.

We also follow up with employers. We want to hear from you how your helper is doing. If there are areas where they need more training or counselling, we will do our best to help them. Our goal is to make your life smoother and less complicated. Losing a helper and going through the hiring process ONE MORE TIME is the last thing you need!

Give us a call and let us help you find a good helper! You can reach us at 2151-1125, or complete our questionnaire and we'll call you. 

以下列出我們幫助你尋找合適女僱的方法/步驟︰

第一，我們用時間去了解你。

為了尋找一個適合的女僱去服務你和你的家庭，我們會細心地聆聽你的需要。我們的目標是清楚的認識你們的需要和期望。

第二，用心的檢視和培訓我們的女僱。

我們不會盲目地挑選女僱，如果我們沒有清楚的認識他們或可信的介紹給他們，是絕對不會推薦給你們的。我們培訓每一位女僱，訓練是由菲律賓的一間持牌女僱訓練學院所提供的。該所院校的管理層和職員都非常喜歡帶領我們的訓練，因為我們的女僱會幫助清潔一切︰冷氣機、浴室、風扇、窗和車子。此外，他們會學習烹調一些基本的中菜，訓練怎樣去使用一些現代的用具。亦會學習少許的廣東話，聽一些關於怎樣適應香港生活、文化的講座。我們增加了一個深入的嬰兒護理課程，每一位的受訓員都會給予機會去進行練習。當地的牧師和商人會提供演講，讓他們知道怎樣可以保護他們的婚姻和管理自己的財政。其中一位受訓員說︰「我覺得很驚訝，Arrow真的很照顧我們。」我們訓練他們成為優秀的女僱，因為希望他們成功和提供好的服務給你們。

We Follow UP!

當我們介紹女僱給你們的一個月內，我們每星期都會提供跟進服務，以確保在一開始女僱本身或女僱和雇主之間最重要的問題已經解決。文化沖擊和孤獨感是女僱第一次來香港所面對最大的困難。我們知道有些女僱付了很大的費用來香港工作，然後數月後，便突然辭職回到菲律賓去。他們沒有準備好去解決文化為他們帶來的沖擊，亦沒有一個好的網絡去幫助他們去適應。

我們亦會跟進雇主們，希望聽到你們對女僱工作的評價。如果你們認為有任何地方要在女僱培訓上增添一些訓練或輔導的話，我們會盡能力去幫助他們。我們的目標是使你的生活更加順暢和少一些麻煩。失去一個幫手和再一次進行僱用程序是你最後的需要。

 

打電話並給我們機會去幫助你尋找一個好幫手！我是Allan Smith，你可以在任何時候至電約我2151-1125，亦可寫給我　Saveallan@arrowes.hk。