Pimples - come on!
We had a very qualified lady who has been rejected by three customers who said they really like her, but don't like the pimples on her chin. What a shame. How many HK youth are pimple faced? How many of us have struggled with pimples in our past? If you have a job you can buy medicine to take care of the pimples, but how will you gain the experience, education and other skills needed to care for a family?
It's okay if a customer doesn't like the appearance of an applicant, but please don't ask them to lean into the camera so you can examine her skin/teeth etc. in detail. It's like forcing someone with crooked teeth to smile big, so you can look inside their mouth.