Bath times during winter months
Your helper needs to know how to prevent the babies/kids from getting cold when bathing them.
Your helper needs to know how to prevent the babies/kids from getting cold when bathing them.
- In winter: close all the windows in the room where you are going to bath the babies /kids and help them to change clothes.
- All the things for baby bath must be prepared well and put properly in the right place before preparing the water for bathing. It's highly recommended for employers to make a checklist of baby bath essentials for our helpers, paste it either in the toilet or baby's room, so that they are clear on what to prepare and organize the things better.
- Keep the room warm and bath water comfortably warm but not hot. If you have a bath thermometer, warm the water to about 37 degreesº C. Or you can check the water temperature by immersing your elbow in the water. If your elbow feel that the water is warm enough, it means the water is suitable for bathing a baby
- When everything is prepared, check the diaper before removing baby's clothes. After removing baby's clothes, bath baby immediately.
- Limit the time of baby bath. From removing all baby's clothes to wrapping the baby with dry towel after bathing : 5-10 minutes only. Letting baby sit in the water for over 10 minutes is too long, as baby may get cold.
- If you want your helper to use an electric heater when bathing your baby, make sure the heater is safe to use. It is the employer's responsibility to teach the helper clearly where the heater should be put, how to use it, precautions when using it and when should the helper should be turned it on/off.
Winter is coming, I hope all Arrows'employers are happy with our Arrows' ladies' performance. It takes time for an ordinary helper to become a good helper. As employers, we can contribute a lot in molding a good, capable and professional helper.
3 COLD WEATHER TIPS FOR HELPERS
In winter, employers with babies/kids often complain that their helpers from the Philippines are not keeping their kids warm enough, which results in their kids getting cold and may even necessitate a visit to see doctor. The Philippines is a country in the tropics, and most of the people there have never experienced winter. It is normal for the helper to lack awareness about weather change and how it may effect the health of the kids. They naturally won't know how many clothes they should help the kids to put on before bed, when going out, or how to control the environment at home during bath time. It is unrealistic to expect them to be as conscious about this as Hong Kong people are, because we have experienced winter since birth!
What can we do to equip our helper(s) to take care of our kids better in winter? Below are three tips to help your helper take good care of your kids during the cold winter months.
USE THIS SIMPLE TECHNIQUE TO CHECK BODY TEMPERATURE AND ADJUST CLOTHING/COVERINGS ACCORDINGLY
Use your hand to check the nape of their neck and/or the bottom of their feet to see if the child is warm enough. The nape of the neck or the bottom of the feet should be warm to the touch. If their nape/soles are cold, then the child is not warm enough, and we should help them to put on more clothes. If the child is too hot and beginning to sweat, the maid should remove their coat or outer clothing. If the maid shares a room with your child, teach her to check the child's temperature before she herself goes to bed and if she wakes up in the night she should check the child's temperature again. Tell your helper to ask you if she doesn't know what quilts you want used on your child's bed, or if she is not sure of which clothes to use.
Clarify with your helper which clothes are "indoor" clothes and which are "outdoor" clothing. In addition teach her which clothes are appropriate for the different seasons. Before your child goes out you should have already instructed your helper as to what clothes you want them to wear. By giving careful instructions ahead of time, you will avoid misunderstanding, disappointment and unpleasantness later on.
AVOID EARLY MORNING CHILLS BY ...
When the children wake up in the morning, dress them in warm clothes immediately such as: vests and jackets. Give the children their breakfast, and allow their bodies to warm up before taking off their jacket. Make sure that the children wear slippers or slip socks. Do not let children walk around barefoot at home, because when the sole is in direct contact with the ground, children catch cold more easily..
MANAGE THE CHILD'S SWEAT
During the winter the children wear more clothes and sweat more easily. Your helper should have the habit of putting a small towel or cloth at the back of the child's neck to absorb sweat. If, after inspection, they find it is wet, they should replace it as soon as possible with a dry cloth/towel. Using a small towel will keep the child's clothing from getting wet and help prevent the child from catching a chill.
Our next post will share how how to safely bathe children during the cold winter months.
Kathy LAM is a registered nurse and mother of three children. She works at Arrow as a coach for employers and parents. She teaches infant care, breastfeeding and child massage. If you would like some coaching in breastfeeding or infant massage, contact Arrow.
在冬季，如何教導菲傭照顧孩子? part 1
作者: 林麗琼
在冬季，常聽到很多僱主抱怨他們來自菲律賓的傭工，沒有給他們的孩子穿足夠的衣服，或蓋足夠的被子，導致孩子著涼。為何類似的投訴如此普遍？
由於菲律賓是一個熱帶國家，那裡的人從來沒有經歷冬天。故此， 所有新來港的菲傭都不明白季節變化與孩子健康的關係，也不知道在不同氣温、環境、情況，如: 睡覺/外出時，應為孩子穿多少件、多厚的衣服。香港的雇主，若期望菲傭能在一、兩個月內完全明白、掌握，那恐怕是不切實際的期望。
然而，我們可透過耐心教菲傭下面的知識，減低孩子們因菲傭知識貧而著涼、生病的機會：
1. 如何確保孩子穿足夠保溫衣物？
- 經常檢查孩子們的頸背和腳掌。如果孩子有足量夠溫暖，他們的頸背/腳掌在任何時候都應是溫暖的。如果孩子的頸背/腳掌是冰冷的，這意味著他們身體不夠溫暖，菲傭應該立即幫助他們加穿衣服/穿襪子/蓋被子。孩子若是太熱、冒汗，菲傭可儘快協助他們脫下外套，以防他們穿過多衣服。如果菲傭與孩子在同一個房間睡，應教菲傭在睡覺前和睡醒後，再次檢查孩子的頸背和腳掌，以確保孩子够温暖。僱主也應敎菲傭，她們若不清楚應替孩子加蓋哪張被子，加穿多少衣服/哪件衣服，應直接詢問僱主。
-教導菲傭在不同季節、氣溫下，應替孩子穿多少、多厚的衣服；哪些衣服/外套/包被只可讓孩子在家穿，哪些衣服/外套/包被只可讓孩子外出時穿等。(若孩子將會外出活動，我們應事先告訴菲傭，我們選定了哪件衣服/外套/哪張包被，這可避免僱主因菲傭準備了不合心意的衣物而引起不快/責備菲傭。)
2.如何避免孩子們早上著涼？
若早上，孩子醒來，菲傭應立即替孩子穿上保暖衣物，如：背心外套等。孩子要吃過早餐、身體暖和了，才可脱外套。後菲傭同時要確保孩子穿拖鞋/防滑襪子，不可讓孩子赤脚在家走動，因腳掌直接接觸地面容易令孩子著涼。
3.如何避免孩子們因汗水弄濕衣服而著涼？
-在冬子，孩子容易因穿過多衣服而出汗。菲傭應習慣地放一條小毛巾在孩子的頸背。若菲傭檢查孩子頸背時，發現頸背的毛巾是濕的，便可儘快替他們更換毛巾。小毛巾可以吸收汗水，減低孩子們因汗水弄濕衣服而著涼的機會 。
下次我會教僱主，如何教菲傭替嬰兒，避免嬰兒在洗澡時著涼。
註：作者乃註冊護士、初生嬰兒護理導師、嬰兒按摩師、三女之母，在精薦人才培訓中心教菲傭照顧初生嬰兒，也上門教新手父母照顧初生嬰兒、嬰兒按摩
How to stop micromanaging your helper
You hired a helper to make your life easier and better. Over managing them often leads to low morale and poor performance. If you have a tendency to micromanage others, what should you do? How can you keep it under control?
Recognize that micro-management is a strength! The tendency to micromanage others flows out of a heart that cares about how things are done. A micromanager is usually someone with a high commitment to excellence and precision; someone who believes there is a right and wrong way to do things. They want to make sure things are done well and in a proper way. That's a strength, but it has a dark side to it as well.
The dark side to micromanaging is perfectionism, domination and bullying. No one is just like you. You are unique and special. When you try to force someone to do things exactly the same way you would do them, it can lead to emotional domination and bullying. When the person doesn't perform the way you wish, it may lead to berating and belittling them.
How do you keep the tendency to micromanage from crossing the line into perfectionism, domination and bullying?
First, give yourself a pat on the back. Acknowledge that you do things well, with great attention to detail. You care about how things are done and the quality of the final outcome. God made you this way. Be thankful.
Secondly realize that you are unique and so is your helper. If she doesn't care about details with the same intensity that you do, it might be because she is not like you. She will never be able to do some things as well as you do them (and you will never be able to do some things as well as she does).
Don't insist that she gets an A+ on the tasks you assign her. Settle for a B or a B-. When I was learning Cantonese, one of my professors at CU, Mrs. Ng, worked with me after class for long periods of time to help me pronounce the Chinese sounds and tones like "ngoh" (I, me). She would make me repeat the word over and over, tell me where to position my tongue and make me do it again. Her goal was NOT that I would speak like a native, but that I would at least be understandable to a native. Have reasonable goals for your helper. The goal should be "good enough!" NOT "as good as I could do it".
Finally, encourage your helper for both the effort she makes and the progress she makes. Even if the progress is small, you can still compliment her on the effort. If she is really trying but only hears "M dak, M dak", then she will decide that no matter what she does, she will never be able to please you, AND she will stop trying.
A tendency to micro-manage is NOT a bad thing, it is born out of a commitment to quality and a desire to do things with excellence. As you manage your employees, I hope you can communicate your passion for excellence without falling into the traps of perfectionism, domination or bullying.
(the principles shared in this article were learned from a webinar on Emyth.com)
Playful Parenting
The Children’s Play Council and The Children’s Society believe that good play opportunities are a vital part of a happy, healthy childhood. And parents have a key role in ensuring that children enjoy a rich diet of play experiences.
Playful parenting isn’t just about spending time with your child. It’s also about creating the opportunity for them to play on their own and with their friends. The following tips are from the Children's Play Council and the Children's Society.
Ten Top Tips
When playing with children it’s not what you do, it’s the way that you do it. So rather than give you a list of activities, these tips aim to get you to think about the way you spend your time playing together with your children.
- Do give your children the chance to choose what game they want to play and how they want to do it. Forcing them to do something they don’t like, or find too difficult, just isn’t fun.
- Don’t solve every task for your child; encourage them to solve the problem themselves. Doing something for a child isn’t playing.
- Do remember that all children are different: some like physical energetic play, some love word games, some are born to perform and some can’t stop making things (and destroying them). So think about the kinds of activities your child likes and let them take the lead.
- Don’t be a 'competitive mum or dad'. Children often say parents play to win. Learning how to lose is an important social skill, but try to keep games enjoyable and let them win too - sometimes!
- Don’t be afraid to join in with your child’s make-believe games. Children love it when parents play act and it lets their imaginations run wild.
- Do let your children enjoy physical challenges such as climbing trees. Children learn through taking risks. Don’t be overly protective if the worst that can happen is a bump or a scrape.
- Do get out of doors and play: it’s healthier and more fun - and if they get dirty or wet, well that’s what baths and washing machines are for. (That goes for messy play indoors too).
- Do let children teach you how to play with their toys or computer games. They will take great pleasure in the role reversal and telling you what they know.
- Do share a game you used to play as a child, like hopscotch or making camps. Think of the things you most enjoyed playing. The chances are your children will enjoy the same things.
- And finally - enjoy playing. If your child is having fun but you aren’t, just leave them to it. If they’re not having fun, suggest something else.
The tips were written by the Children’s Play Council and The Children’s Society, with help from parents and playworkers. The work was supported by the British Toy and Hobby Association The tips are reproduced here with kind permission from the Children’s Play Council.
ORIENTATION FOR NEW EMPLOYERS
Saturday March 29, 2014
3:00 - 5:00 p.m.
Wecare Center, 20/F Sunbeam Commercial Bldg
469-471 Nathan Road, Kowloon
Yaumatei MTR Exit C
Arrow's new employer orientation will help you succeed in to getting off to a good start with your new worker. Mark it on your calendar now. (Cantonese with English translation) to change clothes.
You will learn:
- How to improve workers' sense of belonging
- What are the common concerns of Filipino new arrivals
- How to supervise helpers' work.
- How to conduct evaluations: frequency, content, and precautions
- How to understand Filipino culture
- New helpers common problems and treatment methods - such as: borrowing money, relationships with grandparents, mobile phone use, etc.
Fee: Arrow Employers, employers' spouse and parents - free of charge, Non-arrow employers- $150 per one person. 2 people: $200, 3 people: $250
If your elderly parent will normally stay with or be in charge of the helper, please invite them to attend too. You are welcome to invite your friends (employers of helpers) to come also.
You've invested a significant amount of money to hire a helper. Now invest one afternoon to learn how to establish a good long term relationship. Protect your investment. Register to attend now.
新手僱主班
您將了解到：
- 如何提高菲傭的歸屬感
- 新來港的菲傭主要關心的問題
- 如何監督菲傭的工作。
- 如何進行評估：頻率，內容和注意事項
- 如何理解菲律賓文化
- 新傭工常見的問題及處理方法 - 如：借錢，與僱主的父母相處，手機的使用等。
费用：精薦僱主,配偶,及父母 - 免费，
非精薦雇主: 150元一人。 2人：200元，3人：$ 250
如果您家的父母将負責監督您的家庭佣工，請邀請他们参加。也歡迎您邀请您的朋友参加。
你投資不少錢去僱了個外傭。你值得投資多一個下午，去了解如何與菲傭建立良好長期的合作關係，以保障您的投資。即時報名參加。、
Is your helper forgetful? Give her a nap
If your helper is forgetful try giving her a 15 minute nap after lunch? Does her performance slowly degrade during the day? A 15 minute nap may be the key to rebooting her brain and upping her performance.
Here is a link to a fascinating article on napping and the brain. It is backed by copious research, but written in a style that even I can understand. If your helper is absent-minded, forgetful or seems to be underperforming, why not give her a nap? What do you have to lose? We're talking about 15 min.s to 1/2 hour max. Here's the link:
THE SCIENCE BEHIND WHAT NAPS DO FOR YOUR BRAIN--AND WHY YOU SHOULD HAVE ONE TODAY
Is AND the new OR
Warning: This blogpost doesn't have much to do with hiring or managing a domestic helper. Still, if it stimulates you to think about how you might be BOTH a firm AND kind employer, then maybe we can allow it to stay on the website a bit longer.
I read an article today entitled "And" is the new "Or". How often do we err by thinking "Or" instead of "And"? OR is "AND" a cop-out because we don't want to make a hard decision? Can I be a good husband AND a good business leader? OR is it one OR the other? Does a Filipino mom have to decide between feeding her kids (by working overseas) OR nurturing her kids (by staying home)? Does a single mom have to decide between educating herself OR educating her child? Does it have to be OR? OR can it be AND?
Ione and I had a chat with one of our Arrow ladies who is planning on going home to take care of her son. She would like to go back to school, but doesn't know if she can afford to study AND pay for her son to study too. Another former Arrow lady skyped us yesterday and told us that she was going back to school herself, but didn't have enough money to keep both her AND her young daughter in school. Maybe they are right and they can't do both, but maybe .. just maybe the can.
With one of the ladies we discussed getting her child signed up as a Compassion kid and getting a sponsor for her schooling. She could even home school if she wanted to, since she is studying to be a teacher. With the other friend, we talked about homeschooling and looked online to learn about homeschooling in the Philippines. Turns out it is alive AND well; high quality AND affordable AND sanctioned by the Education Department in the Philippines. So maybe, just maybe, mom could home school her child in the morning AND go to school herself in the afternoon or evening. It would require discipline AND a supportive home school network AND family, but why not?
Of course, we can always stay stuck in the world of OR where you can't do live your dreams AND fulfill your responsibilities, where it's either you OR them, and sometimes it necessary AND noble to sacrifice oneself for others. But if we begin to think AND instead of OR, maybe we will find ways, new ways to move toward our dreams AND fulfill our responsibilities to those who depend on us. What do think? Leave a comment.
Immigration Department clamps down on job switchers
Immigration is refusing work visa applications for "job switchers". Some helpers come to HK and change employers for little or no good reason. The Immigration department is going to stop issuing visas to these ladies. This is good news for both HK employers and Filipino workers. Why?
The cost of hiring a helper has risen dramatically since the Philippine government decided not to allow agencies to collect placement fees from the helpers. The cost of hiring a helper is creeping up close to $10,000 when you add everything together. HK families are willing to pay that amount, but NOT every other month. Helpers can quit with just 30 days notice and without any legitimate reason. The contract is basically "no fault". You want to break the contract, you can break the contract without any penalty. That leaves HK families with no protection. They spend $10,000 to hire a helper and then she quits because she gets reprimanded and is angry. Then the employer has to spend another $10,000 for another helper, without any assurance that she will finish the contract.
Because there is no penalty for quitting, HK people are worried about spending so much money to hire someone who can quit because she is homesick or suffering culture shock. The financial risk of hiring a helper is just TOO HIGH. The action by the Immigration Department will lower the amount of ladies quitting for no good reason, and thus will lower the risk for HK employers. This should help stabilize the market and, as a result, in the long term, more people will be willing to hire Filipinos, resulting in more jobs and more money to remit back to the Philippines. .
Below is the SCMP article:
"The Immigration Department is refusing work visa applications from foreign workers deemed to have cut short their contracts too often or without legitimate reasons.
The Immigration Department is refusing work visa applications from foreign workers deemed to have cut short their contracts too often or without legitimate reasons.
The department said this in a statement last night amid public concern that some foreign domestic helpers were switching jobs to earn severance pay by terminating their contracts before the two-year work period was up.
The department said it had refused 45 applicants who were suspected to be involved in such abuse in the past two months.
It also said employers who were found to have exploited their domestic workers would also be denied applications in the future to employ foreign domestic workers.
Joseph Law, chairman of the Hong Kong Employers of Domestic Helpers Association, said some domestic workers were known to have colluded with employment agencies to get greater benefits by prompting their employers to terminate their contracts soon after they arrive.
He said the department should spell out how many changes of employer by a worker would constitute an abuse of the system.
"Once any foreign domestic helper is found to have changed jobs without a legitimate reason, the Immigration Department should consider, say, stopping processing her employment visa applications for six months," Law said.
So many good helpers
We have over 60 (SIXTY!) applicants on our website, and the great majority of them have overseas experience. It's a great time to hire a skillful, loving, trustworthy Arrow helper.
主妇控虐佣不认罪
Saw the following article in the Eastern Post. If you don't read Chinese, try google translate to get an idea of the content. It's about an employer charged with abusing her helper.
（八打灵再也16日讯）一名家庭主妇今日在八打灵再也地庭，否认在上周致伤及虐打其印尼女佣。
被告蔡英凤（译音，40岁）被控虐待一名30岁的印尼女佣玛丽亚，把该名女佣当奴隶一样对待，並强迫女佣工作及暴力对待她。
她是在2007年《反人口贩卖与外劳走私法令》第13条文下被提控。一旦罪成，她將面对最多20年监禁或罚款。
蔡英凤也被控蓄意致伤其女佣，包括殴打及泼女佣热水，造成其女佣面部、头部、胸部、耳朵、背部及腿部受伤及灼伤。
以上罪行，蔡英凤將面对刑事法典第326条文的提控，一旦罪城刑罚为最高监禁20年、鞭笞及罚款。
2万5保外候审
她被控于本月8日，在梳邦贝斯达里诺瓦U5/84路一间民宅，犯下上述两项罪行。
法官罗兹娜允许她以2万5000令吉，加上一名担保人担保下，保释就审。惟，她必须交出国际护照，以及每个月到临近警局报到，并不准骚扰受害者及本案证人。
法庭也裁决此案于9月2日，重新过堂。此案的副检查司是拉雅查凡，被告代表律师是吴律师（TH Goh），罗沙阿兹敏律师也代表印尼大使馆，出席聆听此案。
Are you a slave driver? a taskmaster?
I am a workaholic. When I'm not working, I'm thinking about work, compiling long "to do" lists, and feeling guilty. If I lay down to rest, I will often awake with a start, remembering something I haven't finished, then jump up to complete it. The reason I am workaholic is because there is a "slave driver" inside my head, that tells me that no matter how hard I work, how well I do, no matter how much I try - it is never enough - never good enough; and as a result I am never good enough, never OK.
I am a workaholic. When I'm not working, I'm thinking about work, compiling long "to do" lists, and feeling guilty. If I lay down to rest, I will often awake with a start, remembering something I haven't finished, then jump up to complete it. The reason I am workaholic is because there is a "slave driver" inside my head, that tells me that no matter how hard I work, how well I do, no matter how much I try - it is never enough - never good enough; and as a result I am never good enough, never OK.
Many Hong Kong people, like me, are workaholics - always striving to improve and be perfect, and because of the slave masters in our heads, we cannot just rest and enjoy life. We also cannot tolerate others who don't share our compulsive drivenness. We resent it when others rest, laugh, and enjoy life a bit - especially if it is on our time (during work hours). If our staff takes a break during the workday to read their facebook, or Yahoo! news, we feel like they are cheating us.
We often confuse being a slave driver or taskmaster with getting the most out of people. We think of people as sponges from whom we need to squeeze the last drop of water. In reality, the people who get the most out of others are those who develop people, train people, encourage them and help them to reach their unique potential.
Are you a slave driver, a taskmaster? Here's a few questions to help you decide.
- Do you watch your helper on an IP cam and text her or call her with an assignment if she sits down for a few minutes? (Y/N)
- Does your helper work a total of more than 12 hours a day, not including rest times? (Y/N)
- Does your helper's daily schedule include meal and break times? * (Y/N)
- Does your helper have to hide in the bathroom to check her phone messages or email? (Y/N)
- If you see your helper laughing and having fun with your children, do you feel resentful or give her another task to do? (Y/N)
- Do you often interrupt your helper when she is working to give her another assigned task? (Y/N)
- Does you helper have enough time to relax for 5-15 minutes after her meals, so she can read a book, an email, a text message, etc. ?* (Y/N)
- Does your helper have a regular coffee break?* (Y/N)
For questions 1,2,4,5,6 - give yourself 1 point for each yes answer, 0 for each no answer. On questions 3,7,8 give yourself 1 point for each "no" answer, and 0 for each "yes" answer. If your total score is 5 or more, you might be a taskmaster, a slave driver. What can you do about it? Slow down - treat yourself to some down time. Relax, get a massage, buy a paper and a Starbuck's coffee and just sit for an hour. Re-align your own heart first. Stop being so hard on yourself - then begin to change the way you treat your employees. Lighten up.
Employers slam salary hike for maids
Employers of foreign domestic helpers will protest outside Tamar government headquarters on Sunday to urge the government not to increase the salaries of workers.
Several helpers' groups have called for a pay rise from the current HK$3,920 a month to between HK$4,200 and HK$4,500.
The Support Group for HK Employers with Foreign Domestic Helper, comprising about 8,000 members, said it strongly opposes the hike.
Saw the following article on the Hong Kong Standard website:
by Nectar Gan
Monday, June 24, 2013
Employers of foreign domestic helpers will protest outside Tamar government headquarters on Sunday to urge the government not to increase the salaries of workers.
Several helpers' groups have called for a pay rise from the current HK$3,920 a month to between HK$4,200 and HK$4,500.
The Support Group for HK Employers with Foreign Domestic Helper, comprising about 8,000 members, said it strongly opposes the hike.
It accuses the Hong Kong Employers of Overseas Domestic Helpers Association and the Labour Department of ignoring less well-off households.
Joan Tsui Hiu-tung, convener of the support group, complained that when the department conducts evaluations regarding helpers' salaries, employers who are housewives and dual working parents are never consulted.
She said the majority of employers are under economic pressure and face high inflation costs.
As contract terminations become more common these days, employers have to pay extra agency fees in the rehiring process.
Taking airfares, board and lodging expenses, agency fees and salaries into account, employers need to spend more than HK$10,000 on a foreign domestic helper per month.
"Under no circumstances can it [the salary] be more than HK$4,000," Tsui said.
Employers' association chairman Joseph Law Kwan-din said members have always reflected the views of those hiring helpers when it comes to salary increases.
However Law said it is hard not to increase the salaries of foreign domestic helpers at all.
Pay rises normally follow the inflation rate and market trends.
Teresa Liu Tsui-lan, managing director of the Technic Employment Service Centre, said a salary increase to HK$4,200 a month for the helpers would be reasonable.
Hong Kong government asks Manila for relief for employers
from the SCMP: Johnny Tam johnny.tam@scmp.com
Hong Kong is urging Manila to act to minimise the burden on employers of domestic helpers after the Philippines banned job agencies from collecting placement fees from maids, forcing bosses to pay extra.
The Legislative Council panel on manpower will discuss a paper on the issue on Tuesday.
from the SCMP: Johnny Tam johnny.tam@scmp.com
Hong Kong is urging Manila to act to minimise the burden on employers of domestic helpers after the Philippines banned job agencies from collecting placement fees from maids, forcing bosses to pay extra.
The Legislative Council panel on manpower will discuss a paper on the issue on Tuesday.
The document was prepared by the Labour and Welfare Bureau, Labour Department and Commerce and Economic Development Bureau.
It does not detail what measures, if any, have been proposed to Manila.
Local recruitment agencies said they had not heard anything about it.
"We welcome any measures to ease employers' burden," said Teresa Liu Tsui-lan, managing director of one of the biggest agencies, Technic Employment Service Centre. "But we do not know whether the governments have been talking through it."
Employers are having to dig deeper to employ a Filipino - or else hire a maid of a different nationality - after Manila banned Filipino agencies from charging maids a placement fee of a month's salary plus airfare.
Sunlight Employment Agency regional manager Samantha Chan Chui-chu said the placement fees it charged employers had risen from HK$4,980 to HK$6,980 since April, when the ban came in. Bangladeshi workers are charged HK$3,980.
"We have absorbed half the cost and passed only the other half to our clients," Chan said.
Employers, on their part, have criticised the "poorly regulated" services of agencies and domestic helpers.
The Consumer Council said it received 319 complaints last year, up from 260 in 2011. Most concerned poor service and the maids' lack of knowledge about things they claimed to know.
The maids have their share of complaints, too. Domestic helper concern group United Filipinos in Hong Kong said, in papers submitted to Legco, that many workers were "paying the agencies both in the Philippines and Hong Kong a huge amount of money for placement".
Some were "forced to borrow money with big interest or mortgage their properties", it said.
New Employer Orientation
Arrow's new employer orientation will help you succeed in to getting off to a good start with your new worker. Mark it on your calendar now. (Cantonese with English translation)
IF YOUR ELDERLY IS THE ONE WHO WILL STAY WITH / BE IN CHARGE OF THE HELPER IN FUTURE, PLEASE INVITE THEM TO COME TOO. YOU ARE ALSO WELCOME TO INVITE YOUR FRIENDS WHO ARE EMPLOYERS TO JOIN.
DATE: AUG 2, 1900-2130 OR AUG. 3, 2013,1530-1700 (ONE SESSION)
Arrow Employers, employers' spouse and parents - free of charge,
Non-arrow employers- $150 per one person. 2 people: $200, 3 people: $250
Snacks provided
You will learn:
- How to improve workers' sense of belonging
- What are the common concerns of Filipino new arrivals
- How to supervise helpers' work.
- How to teach your helper to manage the grocery budget
- How to conduct evaluations: frequency, content, and precautions
- Salaries and holidays calculation and payment records
- How to understand Filipino culture
- New helpers common problems and treatment methods - such as: borrowing money, relationships with grandparents, mobile phone use, etc.
您將了解到：
- 如何提高工人的歸屬感
- 新來港的菲律賓人注要關心的問題
- 如何監督傭工的工作。
- 如何教導他們預算管理金錢
- 如何進行評估：頻率，內容和注意事項
- 薪金和假期的計算和支付記錄
- 如何理解菲律賓文化
- 新傭工的常見問題及處理方法 - 如：借錢，與僱主的父母相處，手機的使用等。
Six Communication Tricks That Will Get Your Kids to Cooperate
As the parent of a preschooler, I often notice myself feeling frustrated and asking myself, “Why won’t she cooperate?!” If you have a young child at home, I know you understand. There are times when I’m tired or hungry or in a rush and I just want my daughter to do exactly as I say instantly without questioning, avoiding, or delaying.
Shelly Phillips on Lifehacker.com
Found the following excellent article on lifehacker.com. Enjoy.
As the parent of a preschooler, I often notice myself feeling frustrated and asking myself, “Why won’t she cooperate?!” If you have a young child at home, I know you understand. There are times when I’m tired or hungry or in a rush and I just want my daughter to do exactly as I say instantly without questioning, avoiding, or delaying.
What I’ve noticed is that as soon as I get attached to things going a certain way, my daughter has different ideas. I can understand why. Nobody likes to be forced to do anything. Not even young kids. Or maybe especially not young kids. I mean, toddlers and preschoolers are just developing their will and learning to act independently of us. So, of course they’re going to push back when we thrust our will upon them.
As a preschool teacher and now as a mom, I’ve discovered that there are certain things I can do that greatly increase the chances that kids will cooperate with me. Here are six secrets to getting kids to cooperate that have worked like a charm for me:
Invite, Don’t Demand
We all want our children to “ask nicely,” but the truth is, that’s easier said than done. My question is, where do you think they learned to be demanding and inflexible? Oh yeah, from us! If we want our kids to cooperate, then we’ve got to be the bigger, more mature ones andlead by example. Contrary to popular belief, asking nicely, inviting, and working together to find a solution to a problem doesn’t teach children to be more defiant or disobedient, instead, by doing these things you’re laying a foundation of trust and teamwork that your kids will soon learn to rely on.
Use this quick test to figure out whether your request is actually a demand. Ask yourself, “Would it be OK if they answered ‘no’ to this request?” If not, then you’re not actually inviting or asking, you’re demanding or requiring a specific behavior. That’s OK some of the time, especially if safety is an issue, but remember, the more demands you make on your kids, the less true, internally motivated cooperation you’re likely to get.
That’s not to say you shouldn’t have expectations of your children. It’s just that when those expectations aren’t met, it’s helpful to see that as an opportunity to problem solve together, rather than an excuse to punish them into submission.
Turn it Into a Game
Kids love to play. When you can make something fun, they’re far more likely to get on board. This does require some creativity and spontaneity on your part. When your child refuses to leave the park, can you find a way to make getting to the car more fun? Maybe you’ll pretend you’re firefighters and you have to jump into the firetruck to go put out the fire. Or perhaps you’ll race, or hop like a bunny, or offer a ride on your shoulders. Making things more fun isn’t just a great way to gain your child’s cooperation, it’s also a way to enjoy your time with them more. I mean, which would you prefer, a power struggle where you force your child kicking and screaming into his care seat or a fun game in which he climbs in willingly?
If you’re not sure what kind of a game will work best, tune in to your child’s interests. If she loves princesses, then you’ll be her knight in shining armor or her trusty steed. If he’s into trucks, you can ask if he wants to be fork-lifted into the car. Or maybe you’ve just read a story about a friendly fish, so try acting it out! If you just can’t seem to come up with an idea, ask your child what to play. Most kids are more than ready with a suggestion for a fun game or activity that you can alter slightly to fit your agenda.
Stop Repeating Yourself
This is a mistake we all make, especially when we’re not getting the results we want. Trust me that repeating yourself is the last thing you want to do if you’re trying to foster cooperation. Your child heard you the first time, and by repeating yourself, you’re simply training her to stop listening and wait for you to get frustrated before she acts.
Children are discovering all sorts of things about the world around them, including vast amounts of information about social/emotional dynamics. When they throw you off your game or induce you to get frustrated or upset, they’re gathering very interesting data about how to get what they want and what might cause you to reconsider your position. Don’t fall prey to their cunning.
When you can keep your cool and maintain clear boundaries, your kids will still test you, but after they’ve tested all their theories about how to get around your rule with no success, they will find other areas far more interesting and emotionally rich.
Be Forgetful
But what about when you’ve asked once and they’re not responding? Instead of asking again, take a different tack. Be forgetful and invite them to remind you what you said a moment ago. “Wait, I forget, didn’t I just ask you to do something? What was that? I think we were getting ready to go somewhere, but can you please remind me where?”
This allows the kids to be the smarter ones and if there’s one thing children love, it’s being smarter and more capable than adults.
Let Them Be In Charge
That’s why you’ll get a lot more cooperation when you allow them to be in charge. No need to constantly corral them, just put one child in charge of getting everyone ready and out the door and you’ll be surprised how quickly it will happen. This works especially well with my daughter when I underestimate her abilities and she gets to prove how smart and capable she is. “You don’t know how to do that all by yourself, do you?” And then when she has her shoes on and is climbing into her car seat, “Wow, you knew exactly what to do to get ready to go and you did know how to do it!”
Cooperate With Them
There are times when even the most cooperative child just needs some extra help. This could be because they’re tired, sick, hungry, or just feeling sad and disconnected. So if nothing else seems to work, offer to help. During times like this, we like to play a game in which my daughter pretends to be a baby and I have to do everything for her. After just a few moments of this game, she is far more willing to do what I’ve asked or help me with something. That’s because she knows that when she really needs some extra support, I’m there to willingly and happily provide her with the support she needs.
The power of affirmation
Every morning and evening I brush my teeth with my Oral B electric toothbrush from Braun. It comes with a timer that automatically starts when you turn the toothbrush on. If you brush your teeth for 2 minutes you are rewarded with a smiley face. If you brush for 2 minutes and 30 seconds you get a big grin. Almost every morning I am in a hurry to go to work and I am tempted to stop after 1 minute, but then I think "just 1 minute more" or "just 30 seconds more" or "just 10 seconds more" and I keep going. Why? Because of the stupid smiley face. If an electronic smiley face can help someone establish a good habit like brushing one's teeth well, think what could you accomplish with some intentional specific personal affirmation.
Why don't you try this? For one week, notice something that your helper does well, then praise them for it. Be specific, be timely (do it promptly) and be personal. "Maria, the bathroom looks spotless. You even made sure we had fresh towels. Thank you." And don't forget to give her a smile. Do that systematically and see what happens. Leave a comment and let us know how it goes.
性教育,由家庭開始,由父母開始
林麗琼( 註冊護士、三女之母)
媽媽, 出生前,我在哪裏?
媽媽, 我是怎樣來到世界的?
媽媽, 為何我是男孩,不是女孩?
爸爸, 為何女仔坐着小便? 男仔站着小便?
媽媽, 為何你的胸咁大, 我的胸卻是平的? 媽媽, 為何男仔可不穿上衣,女仔卻不可以?
爸爸, 為何你的小鳥(陰莖)有毛,我的卻沒有?
作為父母的你, 是否也曾聽到兒女們問以上問題? 那時, 你如何回應? 敷衍了事? 責備孩子太多問題? 孩子的問題可曾令你感到尷尬、不懂如何回答?
其實, 孩子自小已對自己的身體、成人的身體、男女之異同、生命的起源等問題感到好奇。這些常遇到的問題都與「性」有關。每位家長都無可避免要面對「性教育」這課題。
「性」所涵蓋的層面非常廣闊，「性教育」不只是生理知識的傳授；同時也是一項十分重要的人格教育。性教育幫助孩子們擁有正確的性知識，協助他們認識及適應成長中的性生理或心理轉變所引起的困擾和顧慮，讓孩子更能接受自我和建立自信。性教育也讓大家學會有關人際關係、人與人相處之道，並培養尊重及愛護別人的能力。性教育協助人培養開明及負責任的性態度，不致做出傷害自己或他人的行為。
曾聽說, 要有效推行性教育，必須在家長、學校及香港的教育制度和政策上各方面互相配合。但是, 家長作為孩子最早接觸、關係最親密、最信任的人；實應把握此優勢, 盡早向兒女開始性敎育。基督徒家長更是受上帝委託, 去養育、敎導孩子成為有上帝形象的人, 故有不可推卸的責任, 教育自己孩子正確的性知識,以免孩子日後被朋輩、雜誌、傳媒等灌輸似是而非的錯誤觀念。
從孩子初生開始, 家長們已可開始家庭性敎育,因為年幼的孩子對「性」沒有偏見和顧忌，更容易接受和性有關的概念。
1每當為孩子洗澡時, 可同時重覆敎他們認識身體由頭至腳不同部分,如: 頭、頸、身、胸部、肚子、手、腳等。
2當孩子可站著淋浴時,父母們可與孩子一邊共浴 (當然, 與孩子一起沐浴也可令孩子樂透)、一邊輕鬆地討論不同有關性的議題(孩子必然會問很多性問題)。與孩子「傾密計」可令孩子與父母關係更緊密。
幼兒性教育內容應包括：「認識身體」－認識男女身體及性器官、「男女特質」－明白男女各有所長，為上帝創造自己成為男孩/女孩而感恩，也學習尊重別人、「生命起源」－認識胎兒的成長與出生, 學會欣賞自己作為人, 乃上帝奇妙、精密的創造。另,也要敎孩子「保護身體」－了解自己的感覺及情緒，分辨好與壞的接觸，學習保護自己。
當然,父母應何時停止與異性子女共浴,沒有固定準則,孩子升小學,或青春期前停止也可。若孩子或父母其中一方感到尷尬,那便是適合時間改為母與女、父為子共浴了。
3敎孩子認識身體部分,特別是性器官時,應敎正確名稱,如陰莖、陰道口等。(反正孩子日後在通識科也要學, 讓孩子自小輕鬆地記下不更好嗎?)
若想知更多有關於性敎育,登入家庭計劃指導會之性教育網頁 http://www.famplan.org.hk/sexedu。
怎樣評核你的僱員
很多人都希望聘用的外籍傭工最終能成為「家庭的一份子」；雖然我們都希望與她們有一個良好和密切的關係，但亦須謹記她們是僱員、我們是僱主。精薦每 星期都會與僱主溝通，以了解女傭的工作情況。大部分的僱主(包括我自己)都不會定期對女傭做「工作評核」，反而讓一些「不滿」慢慢累積，最後可能因一些小 事而「大發雷霆」。最佳的做法是擬一個定期的「報告時間」(在首兩個月宜每兩星期一次；之後則每月一次)。
很多人都希望聘用的外籍傭工最終能成為「家庭的一份子」；雖然我們都希望與她們有一個良好和密切的關係，但亦須謹記她們是僱員、我們是僱主。精薦每 星期都會與僱主溝通，以了解女傭的工作情況。大部分的僱主(包括我自己)都不會定期對女傭做「工作評核」，反而讓一些「不滿」慢慢累積，最後可能因一些小 事而「大發雷霆」。最佳的做法是擬一個定期的「報告時間」(在首兩個月宜每兩星期一次；之後則每月一次)。
定立一個「報告習慣」能保證：
- 你和你的女傭朝著同一目標前進
- 幫助她明白你對她的期望和分辨事情的輕重
- 成為溝通的平台
在你評核她之前你需要清楚知道：你希望能得到什麼？講清楚你的期望？告訴什麼重要優先？評價她的工作表現？鼓勵？聆聽？
我在網上(ehow.com)找到一些關於怎麼評核僱員的好貼士，以下是我的心得：
第一步：寫出簡單的工作要求
要確保女傭收到你給她的工作要求和明白她／他被評核的方面。寫出工作要求，方便在首次見面討論和有需要時作修改。若未及在第一次見面時給她，你仍可 說「不好意思，我之前太忙了，未及將這工作要求給你，我知道這對你並不公平，而現在希望你能更清楚知道我們的期望。真不好意思沒有在之前給你！」我建議你 的工作要求只有一張A4紙的長度。
有些僱主的要求很空泛，如「我希望屋企整齊清潔」。這並無不可，但請你說多一點你指的整齊清潔是什麼，讓她們知道你的標準。
有些僱主則管得極微細，會列出完成每項工作的15個步驟。無論你是「空泛」或「微細」，或是屬於兩者之間，都請確保你的傭工有能力(時間、支援、金錢等)去完成。他們負責工作，但你們更負責「好讓」ENABLE 他們有效地完成工作。
第二步：僱員自我評核
給僱員一張空白的表現評核表，請她給自己評分。而你提供的評核表應該反映出你認為事情的優先次序和價值。以下是簡單的例子：
給自己1-5的分數，5分為最高分，1分則最低：家居清潔其他:謹慎／細心 態度 溝通 洗車 照顧小朋友 洗衫 煮食 買餸
如果你認為「守時」重要，可列為其中一項。請預備適合你用的評核表，但記得保持簡單。讓僱員先自我評核，然後你可以同意或向她解釋你怎樣看她在這些範疇的表現。
第三步：找一個合適的時間和安靜的地點會面
可在星期六帶你的傭人到「大排檔」吃早餐，以友善和正面的態度談談她的工作表現。記住，你是想她做得到的！
第四步：給予足夠的時間
即使你或者不需要這麼久，但至少預算用一個小時。你已經用了不少時間和金錢請你的傭人從老家過來香港，從投資角度來看，用多一點時間作「報告」，能增加你和你傭人的生產力十倍！
第五步：定立清晰的目標
你希望透過這評核做到些什麼？你希望她的工作表現有進步嗎？給她新的工作期望？只是集中在一個範疇？聽取她的回應？
第六步：對話
避免有你講，無佢講。可以問她問題，讓她告訴你她的感受和需要。你可以問，「我可以怎樣幫助你做好這工作？」她們負責工作，但你則是「促使」她們工 作的人──提供支援和所需的時間，同時，你應確保他們有足夠的飲食和休息；精薦的傭主皆是「為僱員著想」的。若你能聆聽、關心和體諒，你的僱員會更用心工 作來使你喜悅。
第七步：幫助她們放鬆
盡量幫助你的僱員方放鬆(RELAX)，否則焦慮只會讓她聽不進你所說的。讓她知道你計劃定期有這「報告時間」，而這是雙方溝通的機會而不是「審核」；使她明白你的目的是要建立良好正面的溝通，來鞏固你的團隊和幫助她「成功」。
第八步：積極地開始，並且保持正面！
避免只聚焦在要改善的地方。每一個僱員都希望和需要得到稱讚，所以，你應以同樣的時間來表達欣賞和提醒她要改善的地方。這是留住好員工的方法！你的傭人離鄉別井來為你工作，若她努力工作卻只換來負面的批評，她大概會感到所賺的金錢並不足以彌補一切。
以我個人經驗所得，明白到「欣賞比金錢更重要」。僱員，所有的僱員，都希望得到別人的認同；他們甚至願意在薪酬較少但能被欣賞的地方工作，而不選擇在較高薪但常常被指罵的地方。你的傭人也不例外。你的正面回應比加 $1,000人工更重要。
所以，抽時間坐下來與你的傭人做一個「工作表現評估」。保持正面，定期檢討。如果你這方面做得好，你會免卻很多麻煩，增加你傭人工作的動力和快樂，而你整個家庭亦會從而得到更大的福氣。